6.08.2017

What happens during a design consultation?


Welcome to Abby Manchesky Interiors!
I'm so glad you're here. 


Have you ever wondered what actually happens during a design consultation? 

I've recently been making changes to my business, and developing more systems to make the client 
process more seamless. Let's walk through what you can expect from 
a design consultation with Abby Manchesky Interiors.

The first step in working with us is to answer a few questions here. We review your contact form and call you to answer any questions you may have. Then, when you decide to move forward with the consultation we schedule a two hour meeting in your home. An invoice is sent to you previous to this meeting that is paid up front. 

Here's why:

There are two types of consultations offered.

1) One Time Consult: You need a designer but you are simply seeking their ideas and prefer to do the work yourself. 

2) Project Consult: You want to begin a whole-room or whole-house project with Abby Manchesky Interiors.

Either way, the consultation process is the same! I arrive with a detailed spreadsheet in hand. I also have a paint deck, measuring tape, and calendar. 

WHAT TO EXPECT:

*You'll need to block off two hours for this consultation. It may be less, but my experience has shown two hours to be the ideal amount of time. 

*Both decision makers must be present for the consultation.

*These two hours can be used to answer any questions you may have for the house.
-paint colors
-furniture layout
-design challenges 
-setting priorities for the future

*I will interview you regarding how you want to live in your home, what's important to you, what isn't working for you, what must stay, what can go, etc.

*Then walking through your home room by room, while taking detailed notes, I listen to you share your needs for each space. 
     -My notes are listed by room, item, description, and supplier/next steps.

I've broken down an example of what you would see in my notes.

ONE TIME CONSULT
Living Room | Lighting | chandelier doesn't fit the style of home or provide enough light. recommending they add canned lighting plus a more appropriate fixture | recommend they call their electrician for ceiling lights, shop circalighting.com, and shopcandelabra.com for new fixtures.

PROJECT CONSULT
Living Room | Lighting | chandelier doesn't fit the style of home or provide enough light. Add canned lights & better fixture | schedule electrician for Trade Day & source fixture

There are typically many pages of notes by the time we walk through the entire home. As you can see, my notes for a project client are for me and not for my clients to keep. These are then saved into my computer and this task list is then turned into a tracking schedule and installation schedule. If this is just a one time consult, then I hand the notes over to you at the end of the consultation. 
Either way, many ideas, recommendations, and sources are exchanged.


Every designer operates differently, and some do not charge for the consultation. The downside is that many times they will hold back from sharing their ideas & expertise because they are waiting until they are officially hired. Charging for the consultation prevents this & provides full confidence that you are receiving all the designer has to give in this meeting. 


*I also review my process that I use to manage projects. Then you may decide if you'd like to move forward.

I've recently starting using this method in consultations and have found it to be incredibly helpful and awesome. What do you think? I hope this gives you a better idea of what to expect from a consultation! If you would like to schedule a phone call to hear more about the design services offered, click here to go to my services page. We would love to work with you! 



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Abby Manchesky Interiors is a boutique design firm based in Grand Rapids, MI. Combining the new traditional, vintage and a dash of the unexpected is her ideal. Contact Abby Manchesky Interiors for more information on available interior design services for clients near and far. abbyminteriors@gmail.com | 616.719.9400

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